I present a current version of my resume, including any recent non-university courses. Please note that my actual work experience covers a massive range of industry, roles, and functions, and what I have included here are the positions that are directly or indirectly relevant to my current pursuits. Gaps in the timeline may or may not reflect actual time spent out of the workforce. If you would like to discuss opportunities or to receive a PDF of this resume, please contact me via email.
Last updated October 19, 2024.
Objectives
I am embarking on my next great adventure, seeking positions where my expertise in neurodiversity and mental health support can be leveraged, including social work, inclusion programs, and DEI initiatives.
Alternately, I am also highly interested in technical writing positions that focus on procedures, policy, research, and business (not marketing) documentation.
Skills
| MS Office, including Excel, Word, PowerPoint, Outlook | LibreOffice Suite, including Writer, Calc, and Impress |
| Open-source graphics programs, including GIMP, Inkscape, and Krita | Video, audio, and streaming applications, including OBS, Audacity, and Open Shot Studio |
| Scientific, technical, and documentation writing and editing | Puzzle and small games design, and contest design and implementation |
| Technical experience across multiple platforms (Windows, Mac, and Ubuntu Linux) for internet, desktop, and networking | Inclusivity analysis for neurodiversity, including autism, attentional difficulties, learning disabilities, and sensory sensitivities |
| All-ages and adult education experience and training across multiple topics and disciplines | Desktop publishing, graphics design, and print support, including Scribus and Sigil |
| Event planning and organization, including project management for presenters and vendors, marketing/advertising, social media content, and brand management |
Experience
Alchemias Art/Swift Mugsy Services
Owner/Artist
September 2015 to Present
DFW, Texas
A boutique showcasing unique art objects, costume elements, and adaptive gaming devices; supports small businesses with web hosting, site design, and printed materials.
Birdeye, Inc.
Remote SMB Account Manager
November 2015 to March 2016
DFW, Texas
Supported new and existing customers with the online reputation management platform, including coaching on appropriate social media responses and collecting effective online reviews.
RadioShack through ICUC Moderation
Community and Social Media Manager
April 2014 to September 2014
Fort Worth, TX
Created, deployed, and monitored social media posts and campaigns through Spredfast; provided customer support and response via social media channels; ran multiple contests and campaigns for special events
Spicy Horse Games
Community and Social Media Manager – Remote in the US
May 2006 to June 2012
Shanghai, PRC
Managed the online community through forums and social media platforms, including support document creation, contests, marketing campaigns.
Education
Bachelor of Arts in Psychology
University of Arizona Global Campus, October 2022
Cumulative GPA: 3.93
Some graduate work in Psychology at UAGC in 2023 and 2024.
Courses of note:
| Cognitive Psychology | Abnormal Psychology |
| Scientific and Technical Writing | Journalism |
| Principles of Instructional Design | Academic focus on neurodiversity |
| Child and Adolescent Development | Lifespan Development |
Non-University Courses
| Course | Platform | Completed |
|---|---|---|
| Introduction to Project Management | Udemy | November 2022 |
| Diversity, Equity, and Inclusion: A Beginner’s Guide | Udemy | November 2022 |
| Fundamentals of Business Analysis | Udemy | November 2022 |
| Teaching with Google Classroom | Udemy | November 2022 |
| Outcome-Based Education & Academic Quality Assurance | Udemy | November 2022 |
| MHMR of Tarrant County Youth Mental Health First Aid Certificate | MHRM | January 2023 |
Volunteer and Teaching Roles:
North Texas Writers Collective, 2023 to present
- Founded organization in support of the Roanoke (Texas) Writers Conference
- Created website at NorthTexasWriters.Com
- Hosting and administrating WordPress
- Maintaining a secure online site
- Installing and administrating plugins for paid subscription access
- Created social media channels on Facebook and Instagram
- Curate, edit, and write articles for the NorTexWriCol website
- Presenting a discussion on writing excellent villains in 2023
- Presenting a discussion on world building and organizing platforms in 2024
- Creating and printing promotional materials for conference (bookmarks and stickers)
- Organizing schedules, presenters, vendors, and local marketing efforts (discussion lists)
Dallas Makerspace, 2013 to 2015:
- Writing workshops for NaNoWriMo
- Costuming, cosplay, and historical research for costuming
- Knitting and fiber crafts
- Mental health and stress management
Two-Gether in Texas Program, 2019 to 2022
- Evidence-bsed premarital relationship training, of which I researched, wrote, formatted, and present through an online video conference platform
Associations by industry
I have worked in, near, and for the following industries in a variety of capacities, often for limited contracts and/or dealing with company specifics that preclude discussion.
- Life insurance
- Restaurant, bar, and hospitality
- Interpersonal relationships
- Reputation management
- Video game publishing
- Housing construction
- Life advice, coaching, and support, especially for trauma/loss/grief
- Teaching/education
- Retail: electronics, maker supplies, and accessories